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Frequently Asked Questions


What are your hours of operation?

Monday – Friday, 8:00am to 4:30pm PT

Where are you located?

Our main warehouse is located at 7138 Alabama Avenue, Canoga Park, CA 91303-2009.

How can I place an order?

Online: By phone: 818-700-8838 Ext. 0 By fax: 818-700-8848 By email at

How late can you ship product by UPS?

In certain emergency situations arrangements can be made to ship same-day UPS as late as 5:00pm PT for orders placed by 4:15pm. Please speak to a Sales associate should the need arise.

What if I need parts after hours or on weekends?

In certain situations, arrangements can be made for pick-up of parts or consultations earlier or later than our normal operating hours and on weekends. Please speak to a Sales Associate should the need arise.

Do you have a minimum order level?

We have a minimum order level on some various items on our web site. We are here to help you and will process both your large and small orders. Please speak to a Sales Associate should the need arise.

Do you charge for drop-ships to a third-party?

We do not charge for drop-ships.

Can I order items not displayed in your price list or on your website?

We can special-order almost all items related to the engineering industry. We are also adding new parts to the store every day and there are many items available to you that have not made it to our site yet. Please speak to a Sales Associate regarding any item you are looking for!


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